Labor
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Will 2025 bring a ‘soft landing’ for the job market?
A strong jobs report in December could signal tailwinds — or a seasonal one-off.
By Kathryn Moody • Jan. 10, 2025 -
Top advice for hospitality industry leaders in 2025
Execs across the hotel sector share tips on how to optimize loyalty, cater to changing traveler demand, attract and retain workers, and more.
By Jenna Walters • Jan. 9, 2025 -
Hyatt to pay $2.25M to settle ‘Housekeepers’ Bill of Rights’ lawsuit
The suit, filed by workers at Hyatt Regency Long Beach, was the first of its kind under one of several city-level regulations intended to improve working conditions for hotel housekeepers.
By Noelle Mateer • Jan. 9, 2025 -
The top hospitality leadership appointments of Q4 2024
Rosen Hotels and AHLA appointed new CEOs, while MGM Resorts and BWH Hotels made leadership changes on the development and tech fronts.
By Jenna Walters • Jan. 2, 2025 -
Hospitality, leisure workers are post-pandemic ‘pay winners’: report
New-hire wages in the sector have jumped 38% since 2018, though pay is also up for people who have stayed in their roles, according to ADP Research.
By Noelle Mateer • Dec. 10, 2024 -
Deep Dive
Today’s hospitality union battle is over wages. The next one might be about tech.
Hotel managers say tech is streamlining operations amid a tight labor market. Hospitality unions, meanwhile, have expressed concerns — and are making them known in contract negotiations.
By Noelle Mateer • Dec. 4, 2024 -
San Francisco hotel labor disputes continue following more strike votes
Some 500 Marriott hotel workers voted to authorize further strikes in the California city, which already has 2,000 union workers off the job.
By Noelle Mateer • Updated Nov. 26, 2024 -
Marriott lays off workers amid larger organizational restructuring
Marriott cut 833 employees, which online forum users say “decimated” select departments, amid a companywide process to enhance efficiency.
By Jenna Walters • Nov. 15, 2024 -
Virgin Las Vegas workers strike ahead of Formula 1
Some 700 union employees walked off the job Friday after negotiations resulted in proposals that were “miles apart,” according to the Culinary Union.
By Noelle Mateer • Nov. 15, 2024 -
4 employment actions to expect under a second Trump presidency
Employers are likely to see immigration raids, agency chair replacements and a slowing in regulatory activity, experts at Littler predicted.
By Emilie Shumway • Nov. 6, 2024 -
Strike ends at Hawaii’s largest hotel
Nearly 2,000 union workers ratified a new contract with wage increases at Hilton Hawaiian Village in Honolulu, following similar contract agreements in Massachusetts and California.
By Noelle Mateer • Nov. 5, 2024 -
Hotel labor disputes resolve in Boston, San Jose
Union workers in the two cities reached agreements with hotel employers to raise wages, but striking workers in San Francisco were arrested at a protest.
By Noelle Mateer • Nov. 1, 2024 -
Top hospitality industry takeaways from 2024’s Lodging Conference
At the annual event in Phoenix, hotel industry leaders shared the opportunities and challenges facing the sector and forecasted what will drive hospitality growth in 2025.
By Jenna Walters • Oct. 31, 2024 -
‘Victory’ or ‘disappointment’? Hospitality industry reacts to Safe Hotels Act passage
Some hospitality professionals believe the NYC licensing bill will benefit the city’s hotels, while others say it will cause “irreparable harm” to workers’ livelihoods and the local economy.
By Jenna Walters • Updated Nov. 5, 2024 -
Safe Hotels Act passed by New York City Council
The controversial legislation — condemned by national hotel owners associations, but applauded by local unions — requires hotels to have a license to operate in NYC.
By Jenna Walters • Oct. 23, 2024 -
Q&A
What’s the future of extended stay? Choice Hotels leader weighs in
As Choice opens its 500th extended stay property, VP Matt McElhare shares what markets and segments are poised for future growth and how leveraging technology will set brands apart.
By Jenna Walters • Oct. 23, 2024 -
4,400 Hilton, Hyatt, Marriott workers remain on strike as others win new contracts
Over the weekend, nearly 700 Omni hotel workers in Boston ended labor disputes with contracts that raised their wages, while hundreds of Marriott employees walked off the job in San Francisco.
By Noelle Mateer • Oct. 21, 2024 -
Hotel workers in Seattle, Boston join nationwide strikes
Some 400 Hilton workers in Seattle will strike until Oct. 19, and approximately 700 employees of Omni Hotels & Resorts in Boston will strike until contract demands are met.
By Noelle Mateer • Oct. 14, 2024 -
Top hospitality trends from 2024’s Lodging Conference
Hotel investment is on the rise, guests are craving experiential stays more than ever and extended stay is still top of mind, but labor and tech challenges linger.
By Jenna Walters • Oct. 14, 2024 -
View from the top: Hospitality CEOs give their industry outlooks
Hospitality industry leaders from AAHOA, Extended Stay America, Peachtree Group and JLL are optimistic, despite possible regulatory hurdles.
By Jenna Walters • Oct. 9, 2024 -
Hilton workers in Boston launch open-ended strike
After limited-duration strikes failed to move the needle on contract negotiations, some 600 workers at the Hilton Boston Park Plaza and Hilton Boston Logan Airport say they will strike until their demands are met.
By Noelle Mateer • Oct. 7, 2024 -
Hotel Association of NYC drops opposition to revised Safe Hotels Act
The association claims the updated proposed licensing bill addresses its "most serious concerns," while other hospitality organizations remain against it.
By Jenna Walters • Oct. 4, 2024 -
Hospitality workers in Rhode Island, Connecticut win first contracts since nationwide hotel strikes began
Union employees at Hyatt Regency Greenwich and Omni Providence Hotel ended labor disputes and won wage increases and more affordable health care.
By Noelle Mateer • Oct. 1, 2024 -
Hospitality workers at Hawaii’s biggest hotel strike
Some 2,000 employees at Hilton Hawaiian Village plan to strike until their contract demands are met.
By Noelle Mateer • Sept. 25, 2024 -
1,500 San Francisco hotel workers walk out
There are now more than 2,200 workers on strike in California, including at Marriott, Hilton and Hyatt properties.
By Noelle Mateer • Sept. 23, 2024