Labor
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Yujin Kim/Hotel Dive
ColumnWhat the ADA does — and doesn’t — allow employers to ask in the hiring process
It’s an area that employers “mess up all the time,” a disability compliance consultant told HR Dive.
By Ryan Golden • Aug. 22, 2025 -
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Luxury Santa Monica hotel accused of not paying workers minimum wage
A class action suit claims Santa Monica Proper did not follow wage requirements set forth in the California city’s hotel worker wage ordinance.
By Noelle Mateer • Updated Aug. 20, 2025 -
Courtesy of Unite Here
Houston hotel workers approve strike amid call for wage bump
On Wednesday, union hotel workers employed by Hilton Americas-Houston voted 99.3% yes to authorize a strike, which could be called at any time.
By Jenna Graber • Updated Aug. 14, 2025 -
Courtesy of Unite Here Local 23
Union workers at Houston’s largest hotel to hold strike vote
If authorized by the Wednesday vote, employees at Hilton Americas-Houston, whose contract expired in June, could strike amid their ongoing fight for a $23 minimum hourly wage.
By Jenna Graber • Aug. 13, 2025 -
dragana991 via Getty Images
How hiring individuals with intellectual disabilities mutually benefits hotels, employees
The advantages of hiring individuals with intellectual and developmental disabilities go beyond helping hotels fill open roles, according to Penn State research.
By Noelle Mateer • July 28, 2025 -
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Deep DiveLA passed a $30 minimum wage for hospitality workers. Hotels continue to fight it.
Hospitality and travel organizations are pushing for a referendum on the Olympic Wage ordinance, pausing its enforcement as the city considers ballot measures.
By Noelle Mateer • July 28, 2025 -
Courtesy of Unite Here Local 23
Hospitality union workers picket Houston’s largest hotel
The Hilton Americas workers, part of hospitality union Unite Here Local 23, are asking for $23 an hour in their next contract.
By Noelle Mateer • July 18, 2025 -
Spencer Platt via Getty Images
How immigration crackdowns, ICE raids will affect recruitment in 2025
A decline in the foreign-born workforce “will keep the potential pool of workers historically tight,” Wells Fargo economists found.
By Caroline Colvin • July 14, 2025 -
Anna Rose Layden via Getty Images
Hyatt lays off 30% of US guest services and support teams
The shift comes “in response to the evolving nature of guest inquiries,” a Hyatt spokesperson said.
By Jenna Graber • June 23, 2025 -
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OpinionICE preparedness is crucial for hoteliers in 2025
As U.S. Immigration and Customs Enforcement crackdowns spread nationwide, hotels should prioritize tools and training to create a safe environment for workers and guests alike.
By Nikki Marín Baena • June 16, 2025 -
Alexandra Scott via Getty Images
Top takeaways from 2025’s NYC hospitality investment conferences
Hotel leaders and CEOs talked economics, brands, development and more at last week’s NYU International Hospitality Investment Forum and the Boutique Hotel Investment Conference.
By Noelle Mateer • June 12, 2025 -
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OpinionHow tariffs, deportations are worsening the hotel labor gap
Hotels are heading into the busy summer months critically understaffed, but there is still time to navigate around ongoing labor challenges.
By John Dorer • June 10, 2025 -
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Leisure, hospitality employment continued upward trend in May
The sector added 48,000 jobs last month, according to the U.S. Bureau of Labor Statistics, and experts say wage growth has moderated.
By Noelle Mateer • June 9, 2025 -
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Travel sector ‘walks a tight rope’ as US hotel growth outlook downgraded: report
CoStar and Tourism Economics lowered their 2025 and 2026 growth projections for RevPAR and other metrics, citing elevated macroeconomic concerns.
By Jenna Graber • June 3, 2025 -
Matt Rickman/Questex
Hotel CEOs on the ‘human need’ for travel in the face of uncertainty
CEOs of Wyndham, Accor, Hilton, Hyatt, IHG and Marriott shared hospitality’s top growth opportunities at the NYU International Hospitality Investment Forum.
By Noelle Mateer • June 3, 2025 -
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OpinionHow LA hoteliers can prepare for the global stage amid a complex operating environment
Hotel employers, labor unions, city officials and industry associations will need to work together to ensure Los Angeles offers a world-class experience to visitors, writes attorney Lara Shortz.
By Lara Shortz • May 8, 2025 -
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What hoteliers should know as NYC’s Safe Hotels Act takes effect
Though the law implements May 3, questions still linger — “the exact situation that we did not want to have happen,” AHLA’s VP of government shares.
By Jenna Graber • May 2, 2025 -
Courtesy of Unite Here Local 23
Houston union workers call for $23 minimum wage ahead of contract fight
Hospitality employees claim they aren’t benefiting from the city’s record tourism year — and say strikes are a possibility when contracts expire later this year.
By Noelle Mateer • April 24, 2025 -
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Trump’s tariffs pose threat to US economy — including hotel industry
The president’s trade policy, per Deloitte, is slated to increase inflation and curb consumer purchasing power. This could have wider implications for hotels.
By Jenna Graber • April 17, 2025 -
Mavo / Shutterstock.com
Sponsored by Checkr4 ways hospitality HR teams are taking the lead
Hospitality is at a turning point. Here’s how to make HR a key driver of strategic transformation.
April 14, 2025 -
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How Trump’s tariffs may impact hotels
It’s too soon to know how greatly economic uncertainty will impact RevPAR, but experts worry about dampened tourism and decreased pricing power.
By Noelle Mateer • April 9, 2025 -
David Dee Delgado via Getty Images
Deep DiveTrump’s immigration enforcement against employers has been gradual. That may soon change.
Worksite visits and arrests at smaller worksites are already happening. Operations against bigger employers, coupled with the threat of penalties, are likely fast approaching.
By Ryan Golden • April 9, 2025 -
JLGutierrez via Getty Images
OpinionHow to prepare for an ICE raid at your hotel
Hotel owners and managers should know their rights, obligations and best practices as immigration enforcement ramps up across the U.S., per Mandelbaum Barrett PC attorneys.
By Damian Conforti, Brent Pohlman and Frank Custode • April 7, 2025 -
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Hotel staffing to remain ‘well below’ pre-pandemic levels
The American Hotel & Lodging Association expects the industry to add 14,000 employees this year, though challenges persist amid economic uncertainty.
By Noelle Mateer • April 7, 2025 -
Andrew Harnik/Getty Images via Getty Images
Sweeping new tariffs put future construction projects at risk
Despite exemptions for key building materials, import taxes announced Wednesday by President Donald Trump could lead to a slowdown in new work, experts say.
By Sebastian Obando • April 4, 2025
