Labor
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Marriott lays off workers amid larger organizational restructuring
Marriott cut 833 employees, which online forum users say “decimated” select departments, amid a companywide process to enhance efficiency.
By Jenna Walters • Updated Nov. 18, 2024 -
Virgin Las Vegas workers strike ahead of Formula 1
Some 700 union employees walked off the job Friday after negotiations resulted in proposals that were “miles apart,” according to the Culinary Union.
By Noelle Mateer • Nov. 15, 2024 -
4 employment actions to expect under a second Trump presidency
Employers are likely to see immigration raids, agency chair replacements and a slowing in regulatory activity, experts at Littler predicted.
By Emilie Shumway • Nov. 6, 2024 -
Strike ends at Hawaii’s largest hotel
Nearly 2,000 union workers ratified a new contract with wage increases at Hilton Hawaiian Village in Honolulu, following similar contract agreements in Massachusetts and California.
By Noelle Mateer • Nov. 5, 2024 -
Hotel labor disputes resolve in Boston, San Jose
Union workers in the two cities reached agreements with hotel employers to raise wages, but striking workers in San Francisco were arrested at a protest.
By Noelle Mateer • Nov. 1, 2024 -
Top hospitality industry takeaways from 2024’s Lodging Conference
At the annual event in Phoenix, hotel industry leaders shared the opportunities and challenges facing the sector and forecasted what will drive hospitality growth in 2025.
By Jenna Walters • Oct. 31, 2024 -
‘Victory’ or ‘disappointment’? Hospitality industry reacts to Safe Hotels Act passage
Some hospitality professionals believe the NYC licensing bill will benefit the city’s hotels, while others say it will cause “irreparable harm” to workers’ livelihoods and the local economy.
By Jenna Walters • Updated Nov. 5, 2024 -
Safe Hotels Act passed by New York City Council
The controversial legislation — condemned by national hotel owners associations, but applauded by local unions — requires hotels to have a license to operate in NYC.
By Jenna Walters • Oct. 23, 2024 -
Q&A
What’s the future of extended stay? Choice Hotels leader weighs in
As Choice opens its 500th extended stay property, VP Matt McElhare shares what markets and segments are poised for future growth and how leveraging technology will set brands apart.
By Jenna Walters • Oct. 23, 2024 -
4,400 Hilton, Hyatt, Marriott workers remain on strike as others win new contracts
Over the weekend, nearly 700 Omni hotel workers in Boston ended labor disputes with contracts that raised their wages, while hundreds of Marriott employees walked off the job in San Francisco.
By Noelle Mateer • Oct. 21, 2024 -
Hotel workers in Seattle, Boston join nationwide strikes
Some 400 Hilton workers in Seattle will strike until Oct. 19, and approximately 700 employees of Omni Hotels & Resorts in Boston will strike until contract demands are met.
By Noelle Mateer • Oct. 14, 2024 -
Top hospitality trends from 2024’s Lodging Conference
Hotel investment is on the rise, guests are craving experiential stays more than ever and extended stay is still top of mind, but labor and tech challenges linger.
By Jenna Walters • Oct. 14, 2024 -
View from the top: Hospitality CEOs give their industry outlooks
Hospitality industry leaders from AAHOA, Extended Stay America, Peachtree Group and JLL are optimistic, despite possible regulatory hurdles.
By Jenna Walters • Oct. 9, 2024 -
Hilton workers in Boston launch open-ended strike
After limited-duration strikes failed to move the needle on contract negotiations, some 600 workers at the Hilton Boston Park Plaza and Hilton Boston Logan Airport say they will strike until their demands are met.
By Noelle Mateer • Oct. 7, 2024 -
Hotel Association of NYC drops opposition to revised Safe Hotels Act
The association claims the updated proposed licensing bill addresses its "most serious concerns," while other hospitality organizations remain against it.
By Jenna Walters • Oct. 4, 2024 -
Hospitality workers in Rhode Island, Connecticut win first contracts since nationwide hotel strikes began
Union employees at Hyatt Regency Greenwich and Omni Providence Hotel ended labor disputes and won wage increases and more affordable health care.
By Noelle Mateer • Oct. 1, 2024 -
Hospitality workers at Hawaii’s biggest hotel strike
Some 2,000 employees at Hilton Hawaiian Village plan to strike until their contract demands are met.
By Noelle Mateer • Sept. 25, 2024 -
1,500 San Francisco hotel workers walk out
There are now more than 2,200 workers on strike in California, including at Marriott, Hilton and Hyatt properties.
By Noelle Mateer • Sept. 23, 2024 -
Hospitality workers strike at 4 more Boston hotels
Contract agreements are still elusive for union hotel workers, 2,000 of whom have walked off the job in the latest wave of hotel strikes.
By Noelle Mateer • Sept. 20, 2024 -
1,500 hospitality industry professionals rally against NYC licensing bill
Hotel professionals and leaders gathered on the steps of City Hall Thursday morning to urge the City Council to kill legislation they claim would stifle jobs and economic development.
By Jenna Walters • Sept. 12, 2024 -
Hotel workers strike in Boston, Connecticut
Some 1,250 hotel employees are on strike across the country, as union contract negotiations remain unproductive.
By Noelle Mateer • Sept. 12, 2024 -
9,500 hotel workers end strikes, noting no progress on negotiations
As of Wednesday, only San Diego hotel workers remain on strike, but further disruptions could occur as labor disputes linger at Marriott, Hilton and Hyatt hotels across the country.
By Noelle Mateer • Sept. 4, 2024 -
Guest satisfaction up at hotels run by third-party management: J.D. Power
Davidson Hospitality Group had the highest satisfaction scores of other large hospitality management companies, whose hotels are outperforming independently operated ones.
By Jenna Walters • Sept. 4, 2024 -
10,000 hotel workers are on strike across the country
Hotel workers at 25 Hyatt, Hilton and Marriott properties in nine cities across the U.S. walked off the job this Labor Day weekend, according to hospitality union Unite Here.
By Noelle Mateer • Updated Sept. 3, 2024 -
Hospitality industry faces increased pressure over worker burnout, outdated training
More than half of front-line hospitality managers told Axonify their company doesn’t offer training to help well-being, engagement or motivation.
By Carolyn Crist • Aug. 27, 2024