Labor


  • People hold signs reading "ON STRIKE."
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    Scott Eisen via Getty Images
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    Hilton workers in Boston launch open-ended strike

    After limited-duration strikes failed to move the needle on contract negotiations, some 600 workers at the Hilton Boston Park Plaza and Hilton Boston Logan Airport say they will strike until their demands are met.

    By Oct. 7, 2024
  • A view of the facade of New York City Hall and Manhattan Municipal Building in lower Manhattan, New York City.
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    Mark Zhu via Getty Images
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    Hotel Association of NYC drops opposition to revised Safe Hotels Act

    The association claims the updated proposed licensing bill addresses its "most serious concerns," while other hospitality organizations remain against it.

    By Oct. 4, 2024
  • A sign reading "Respect our work" is in the foreground. Workers holding picket signs march in the background.
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    Justin Sullivan via Getty Images
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    Hospitality workers in Rhode Island, Connecticut win first contracts since nationwide hotel strikes began

    Union employees at Hyatt Regency Greenwich and Omni Providence Hotel ended labor disputes and won wage increases and more affordable health care.

    By Oct. 1, 2024
  • Hilton Hawaiian Village is seen on Hawaii's coastline.
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    bennymarty via Getty Images
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    Hospitality workers at Hawaii’s biggest hotel strike

    Some 2,000 employees at Hilton Hawaiian Village plan to strike until their contract demands are met.

    By Sept. 25, 2024
  • Workers hold signs reading "on strike."
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    Justin Sullivan via Getty Images
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    1,500 San Francisco hotel workers walk out

    There are now more than 2,200 workers on strike in California, including at Marriott, Hilton and Hyatt properties.

    By Sept. 23, 2024
  • Workers stand together on a picket line and appear to be shouting.
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    Scott Eisen via Getty Images
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    Hospitality workers strike at 4 more Boston hotels

    Contract agreements are still elusive for union hotel workers, 2,000 of whom have walked off the job in the latest wave of hotel strikes.

    By Sept. 20, 2024
  • AHLA Interim President and CEO Kevin Carey spoke on the steps of New York City Hall, condemning a proposed licensing bill.
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    1,500 hospitality industry professionals rally against NYC licensing bill

    Hotel professionals and leaders gathered on the steps of City Hall Thursday morning to urge the City Council to kill legislation they claim would stifle jobs and economic development.

    By Sept. 12, 2024
  • A worker on a picket line holds a sign reading "make them pay."
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    Justin Sullivan via Getty Images
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    Hotel workers strike in Boston, Connecticut

    Some 1,250 hotel employees are on strike across the country, as union contract negotiations remain unproductive.

    By Sept. 12, 2024
  • A sign reading "Respect our work" is in the foreground. Workers holding picket signs march in the background.
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    Justin Sullivan via Getty Images
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    9,500 hotel workers end strikes, noting no progress on negotiations

    As of Wednesday, only San Diego hotel workers remain on strike, but further disruptions could occur as labor disputes linger at Marriott, Hilton and Hyatt hotels across the country.

    By Sept. 4, 2024
  • Two women with suitcases check in with a female employee at a hotel front desk.
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    FG Trade Latin via Getty Images
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    Guest satisfaction up at hotels run by third-party management: J.D. Power

    Davidson Hospitality Group had the highest satisfaction scores of other large hospitality management companies, whose hotels are outperforming independently operated ones.

    By Sept. 4, 2024
  • Workers hold signs reading "on strike."
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    Courtesy of Unite Here
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    10,000 hotel workers are on strike across the country

    Hotel workers at 25 Hyatt, Hilton and Marriott properties in nine cities across the U.S. walked off the job this Labor Day weekend, according to hospitality union Unite Here.

    By Updated Sept. 3, 2024
  • A person pushing a cart with cleaning supplies down a hall
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    freemixer via Getty Images
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    Hospitality industry faces increased pressure over worker burnout, outdated training

    More than half of front-line hospitality managers told Axonify their company doesn’t offer training to help well-being, engagement or motivation.

    By Carolyn Crist • Aug. 27, 2024
  • A person making a bed
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    Igor Vershinsky via Getty Images
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    Opinion

    How hiring people with disabilities can help solve hotel staffing shortages

    Hotels should look outside their traditional talent sources to find employees, Darelyn Pazdel writes.

    By Darelyn Pazdel • Aug. 27, 2024
  • Workers pose together for a photo.
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    Courtesy of Unite Here Local 5
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    Hotel workers in Seattle, Hawaii, California authorize strikes

    A smattering of local hospitality unions have approved walkouts in recent days as the threat of nationwide strikes continues to loom.

    By Aug. 26, 2024
  • The view of the San Francisco-Oakland bridge.
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    Justin Sullivan via Getty Images
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    San Francisco hotel workers latest to approve ‘huge, historic’ strikes

    More than 10,000 workers nationwide have now said yes in strike authorization votes as momentum builds for walkouts.

    By Aug. 12, 2024
  • People pose with raised fists.
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    Courtesy of Unite Here Local 5
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    Thousands more hotel workers vote yes to strikes

    As nationwide momentum builds, union members in Boston and Honolulu approved walkouts, and those in Hawaii could strike at any time.

    By Aug. 9, 2024
  • Hotel workers hotel picket signs reading "ON STRIKE."
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    Mario Tama via Getty Images
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    Hotel workers in Connecticut, Rhode Island authorize strikes as nationwide walkouts loom

    Union members across the country are holding strike votes this month as they seek higher wages in their first post-pandemic contract negotiations.

    By Aug. 8, 2024
  • One person in a crowd is illuminated. The person wears a shirt reading "VEGAS STRONG" and holds a sign for the Culinary Workers Union.
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    John Locher/AP

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    Tracker

    Tracking hotel union strike activity in 2024

    This year, more than 40,000 hotel employees across the U.S. and Canada are negotiating new work contracts — and many of them have struck or threatened to strike. Here, Hotel Dive tracks the must-know happenings in hospitality’s labor movement.

    By Updated Oct. 7, 2024
  • A hotel staffer pushes a luggage cart.
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    Joe Raedle via Getty Images
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    Opinion

    How child care benefits can attract hotel workers

    Amid persistent labor shortages, hotel operators can better draw and retain staff by adding child care as an employee benefit.

    By John Dorer • Aug. 5, 2024
  • The exterior of the Hilton Boston Plaza at twilight.
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    Courtesy of Hilton
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    13,500 hotel workers to hold strike votes

    Hospitality union members in Boston, Honolulu, San Francisco and Rhode Island will vote over whether to authorize strikes as contract negotiations with major hotel brands “drag on.”

    By July 25, 2024
  • A street view of the National Labor Relations Board in Northwest Washington, D.C.
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    Screenshot: Google Maps

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    Hotel industry reacts to NLRB joint-employer rule appeal withdrawal

    AHLA, which has been fighting the rule for months, called the NLRB’s latest move a “win” for hoteliers.

    By July 23, 2024
  • An employee carries a guest's bag to his taxi.
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    Spencer Platt via Getty Images
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    Despite added jobs, hotel employment lags pre-pandemic levels

    The accommodations sector added 700 jobs in June, but the American Hotel and Lodging Association says the hotel industry is still “behind where it needs to be.”

    By July 9, 2024
  • The exterior of the Supreme Court.
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    Chip Somodevilla via Getty Images
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    How the Chevron doctrine’s reversal could impact the hotel industry

    The ruling stands to affect interpretations of hotly debated statutes, including joint employer and independent contractor rules.

    By July 8, 2024
  • Workers in red T-shirts hold picket signs.
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    Mario Tama via Getty Images
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    Westin Long Beach workers strike, demanding higher wages

    Workers at the hotel want a contract consistent with those already inked at properties across the region, as part of the SoCal multihotel strike that began last year.

    By July 8, 2024
  • HotelsHero, the AI-powered luggage storage management system, launched in May.
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    Courtesy of HotelsHero
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    Hotel Tech-in: The AI-powered system safely storing guest luggage

    The recently launched HotelsHero stores guests’ baggage on-property without lockers or added costs for hoteliers.

    By June 27, 2024