LNG Electric to bring EV chargers to 13,000 US hotels

The rollout is aimed at combating a lack of available electric vehicle charging stations across the country and the stress that brings travelers.

By Jenna Graber • May 17, 2023

Google starts testing generative AI in search, ads included

Ad placements will come with a “Sponsored” label similar to conventional search as the AI arms race kicks into high gear.

By Peter Adams • May 12, 2023

Hotel Tech-in: An AI-assisted kitchen solution to help hotels tackle food waste

Winnow provides hotels with a cost-saving tool to track, measure and control the amount of food that’s wasted in commercial kitchens.

By Jenna Graber • May 5, 2023

Travelpass launches booking platform with ‘insider’ discounted room rates

Users will have access to exclusive lodging deals and personalized travel agent support through a free member account.

By Michele Laufik • May 4, 2023

Resy ‘drops’ exclusive reservations in new campaign

“Reservationships” offere exlusive experiences with limited availability at in-demand eateries in New York City, Los Angeles, Chicago, Miami and Washington, D.C.

By Aneurin Canham-Clyne • May 3, 2023

Hilton, HotelKey co-develop cloud-based property management system

Hilton takes a leap into a new tech era by replacing its legacy system at more than 7,000 properties.

By Jenna Graber • April 28, 2023

Google ad revenue slides again as platform’s dominance is challenged

Search saw a slight uptick in revenue thanks to healthy demand from the travel and retail verticals.

By Peter Adams • April 27, 2023

Choice Hotels partners with Groups360 for small group bookings

The hotel’s integration of Groups360’s GroupSync technology will allow event planners to shop and book small group event space and guest rooms more efficiently.

By Jenna Graber • April 27, 2023

Data protection becomes a priority as hotels lean into digital transformation

As hotels continue to adopt digital solutions, they create new potential attack points to entice bad actors.

By Kelly McSweeney • April 25, 2023

HotelPlanner launches loyalty program with ChatGPT integration

HotelPlanner follows suit with other major travel players like Expedia and Kayak using the technology.

By Jenna Graber • April 21, 2023

NCR in recovery as ransomware disrupts widely used point-of-sale system

In-restaurant purchases are still being processed on NCR Aloha, but other capabilities and business processes remain down, the company said Monday.

By Matt Kapko • April 20, 2023

Radisson expands digital strategy with virtual tours for guests

The immersive experiences are part of the hotel brand’s ongoing efforts to drive increased customer engagement and booking conversions.

By Michele Laufik • April 19, 2023

Google’s latest cookie alternative tests show promise — and loads of caveats

Shifting to interest-based solutions like the Topics API delivered a “relatively small” impact on performance, but the research parameters were limited.

By Peter Adams • April 18, 2023

Expedia introduces attribute-based shopping for hotels

The online travel giant is among the first to introduce ABS at scale, meeting a desire by travelers for price transparency and customization in hotel booking.

By Jenna Graber • April 17, 2023

Mews acquires Hotello, furthering North American investment

The acquisition comes several months after the hospitality tech platform closed a $185 million Series C round and ended 2022 with a 174% growth in revenue.

By Jenna Graber • April 17, 2023

How hotels and resorts can benefit from self-service technology

Guest demands are changing, but self-service tech can help hoteliers deliver on expectations.

April 17, 2023

IHG Hotels to expand 5G connectivity in bid to boost franchisee revenue

In a partnership with 5G LLC, more than 3,800 IHG hotel rooftops will be leased to carriers.

By Jenna Graber • April 10, 2023

Tripadvisor pairs AR with street murals to promote San Diego

The platform partnered with the San Diego Tourism Authority for the effort, which is powered by QR codes and also includes animated GIFs.

By Aaron Baar • April 7, 2023

Australia’s Crown Resorts hit in Clop ransomware spree

The company’s investigation into the attack is ongoing and it’s unable to confirm the type or amount of data potentially compromised.

By Matt Kapko • April 5, 2023

Google adds swipe function to mobile hotel browsing

The update allows travelers to easily see inside and around a property ahead of booking.

By Jill Menze • April 4, 2023

5 trends shaping hotel strategies in 2023

As hotels return to levels of business not seen since 2019, they are finding a new world of hospitality with rapid developments in technology, sustainability, business travel and more.

By Mike Dunphy • April 3, 2023

Radisson Blu Mall of America pilots carbon-capture technology

By installing the CarbinX system, the hotel aims to strengthen its sustainability efforts while also reducing costs.

By Jenna Graber • March 31, 2023

Reeco raises $10M to help hotels fight supply chain woes

The AI-powered marketplace connects hospitality buyers and suppliers — providing a new, cost-effective way to order and receive products.

By Jenna Graber • March 29, 2023

Expedia, Kayak partner with ChatGPT

The online travel companies are the first major players in travel to partner with OpenAI’s ChatGPT to facilitate trip planning.

By Jenna Graber • March 27, 2023

Operto raises $25M, adds HotelTonight founder to board

The smart-room technology provider is poised for expansion with fresh funding and the addition of HotelTonight Founder Sam Shank to its board.  

By Mike Dunphy • March 22, 2023