Hotel Tech-in: The steam technology heating up hotel meals

Swiss food technology company Kitchenless is bringing its steam-heating system to hotel kitchens in the U.S.

By Noelle Mateer • May 27, 2025

Booking CFO leans on AI in push to run ‘tight ship’

The online travel company is looking to slash costs by as much as $450 million by the end of 2027. It aims to reinvest some of the freed-up capital into AI projects.

By Alexei Alexis • May 20, 2025

How hospitality companies can stay ahead of cyberattacks this summer

Hotels are a popular target for cyberattacks, but industry collaboration and intelligence sharing can serve as defense mechanisms.

By Pam Lindemoen • May 19, 2025

Expedia sees AI as the biggest change in experience since mobile

The travel booking company launched a partnership with Instagram that lets users build and book itineraries on the social media platform.

By Bryan Wassel • May 15, 2025

4 ways AI can improve hotel security

Technology is bridging gaps in traditional security systems, giving hoteliers more time to focus on their guests.

By Herman DeBoard • May 12, 2025

Hotel Tech-in: The hand-scanning system fighting foodborne illness

PathSpot Technologies’ handwashing validation system and other tech integrations are helping Marriott keep guests safe while creating operational efficiencies for employees.

By Jenna Graber • April 30, 2025

Sabre sells off hospitality tech unit for $1.1B

The travel tech firm’s Hospitality Solutions business will now be a standalone company owned by asset management firm TPG.

By Noelle Mateer • April 29, 2025

4 cybersecurity and AI trends hoteliers should know

The greatest challenge from AI-powered threats that the hospitality industry will face will be centered on hotel guest data, executive Matt Koch shares.

By Matt Koch • April 22, 2025

Choice Hotels CIO talks future of hospitality tech

Brian Kirkland shares how generative AI will drive efficiencies across the “drastically evolving” hotel industry amid the company’s 10th annual tech innovation summit.

By Jenna Graber • April 10, 2025

How to apply e-commerce tactics to get guests to ‘book now’

Discover the must-have features your booking engine needs to convert more guests and maximize revenue.

April 7, 2025

SiteMinder powers real-time pricing strategy for hoteliers

Dynamic Revenue Plus from SiteMinder is changing the game for hotel revenue optimization.

By Dean Elphick • April 7, 2025

Expedia pursues agentic, generative AI with caution

Leadership balances innovation with speed, scalability and costs while boosting employee engagement via an internal “playground.”

By Lindsey Wilkinson • April 4, 2025

Accor’s Sofitel launches first TikTok marketing campaign

With its “Sofitel Encounters” video series, the luxury brand joins other hotel players using the social media platform to connect with younger generations.

By Jenna Graber • March 27, 2025

Hotel Tech-in: The music app soundtracking hotel guest experiences

Accor tapped the Swedish company Soundtrack, formerly known as Spotify for Business, to supply music across its hotels, restaurants, spas, bars and more.

By Noelle Mateer • March 25, 2025

SiteMinder addresses channel optimization challenges for hoteliers

Discover how SiteMinder is helping to solve channel optimization challenges for hoteliers worldwide.

By Dean Elphick • March 10, 2025

How hotels can cut energy costs — without cutting quality

Implementing on-site thermal energy storage could help hotels lower their electricity bills significantly, per the director of commercial operations at Nostromo Energy.

By Doug Poffinbarger • Feb. 27, 2025

Solving shower installation challenges in hospitality construction

Tile Redi's innovative solutions provide a leakproof, efficient, and customizable alternative to traditional methods of shower installation.

Feb. 24, 2025

Hotel Tech-in: The AI agent fielding front desk calls

Canary Technologies’ AI Voice platform can answer guest calls, reply to questions and make or cancel bookings.

By Noelle Mateer • Feb. 21, 2025

Hotel industry forecast 2025: development, labor, F&B and more

Leaders in the hospitality industry shared with Hotel Dive what trends will impact hotels this year, discussing changes in everything from the regulatory environment to traveler preferences.

By Noelle Mateer , Jenna Graber • Jan. 31, 2025

Hotel Tech-in: The AI-powered platform connecting hotel owners and lenders

Launched at this year’s Americas Lodging Investment Summit, Bridge’s digital offering memorandum tool aims to make cumbersome document creation easier for small- and mid-sized hotel developers.

By Noelle Mateer • Jan. 31, 2025

Top advice for hospitality industry leaders in 2025

Execs across the hotel sector share tips on how to optimize loyalty, cater to changing traveler demand, attract and retain workers, and more.

By Jenna Graber • Jan. 9, 2025

6 hospitality industry trends to watch in 2025

Hotels will cater to multigenerational families, large groups, tech-savvy wellness travelers and cultural explorers as hotel investment and renovations ramp up.

By Noelle Mateer , Jenna Graber • Jan. 6, 2025

6 emerging hotel tech solutions that impacted hospitality in H2 2024

From robotic massages to odor-fighting air filters, these innovations are leading a new wave of hotel technology trends.

By Noelle Mateer • Jan. 3, 2025

Hotel Tech-in: The water filtration system reducing plastic waste

The L7 Chicago by Lotte hotel fitted each guest room sink with a water filtration system to meet guest demand for wellness-focused and sustainable offerings.

By Jenna Graber • Dec. 19, 2024

Grubhub now delivers to over 2K Hilton hotels

The third-party delivery service began working with Hilton in 2023 and now delivers food, groceries and convenience items across several brands.

By Julie Littman • Dec. 11, 2024