How a boutique hotel owner rebranded to Hyatt following Standard deal

Hotel Genevieve in Louisville, Kentucky, ditched its Bunkhouse roots for JdV by Hyatt, gaining distribution and loyalty perks as Hyatt fine-tunes its lifestyle growth strategy.

By Jenna Graber • Aug. 14, 2025

As hotel loyalty programs lose value, could AI come to the rescue?

An Accenture study finds that the perceived value of loyalty schemes is dwindling among consumers. AI could help hotels turn things around.

By Michele Laufik • Aug. 11, 2025

Breaking down silos: Why hotels should consider data collaboration

Data collaboration is transforming how brands anticipate and fulfill guest needs, unlocking deeper personalization and new revenue streams.

By Frederick Stanichev • July 25, 2025

7 notable hospitality executive interviews from H1 2025

In the first half of the year, Hotel Dive spoke with hospitality industry leaders from Marriott, Hyatt and more about everything from growth opportunities to successful loyalty strategies.

By Noelle Mateer • July 16, 2025

Marriott CFO Leeny Oberg to exit, 2 successors named

When Oberg retires in March 2026, company veterans Jen Mason and Shawn Hill will take over as CFO and chief development officer, respectively.

By Jenna Graber • July 15, 2025

Hotel room amenities, tech boost guest satisfaction: J.D. Power

Despite record room rates, U.S. hotel guests across every segment feel they are getting a greater value for their stays, thanks in part to in-room features.

By Jenna Graber • July 15, 2025

Hospitality industry leaders’ top tips for navigating 2025

In the first half of this year, pros shared advice on hotel safety, sustainability, design, customer experience and more.

By Jenna Graber • July 14, 2025

HHM Hotels restructures leadership team

The move is intended to boost “scalable growth” in the U.S. and Canada, the Philadelphia-based hospitality management firm shared.

By Noelle Mateer • July 14, 2025

Remington COO jumps to same role at Davidson Hospitality Group

Jason Reader becomes chief operating officer at the competing hotel management company several months after Remington’s CEO also departed.

By Jenna Graber • July 8, 2025

Hyatt lays off 30% of US guest services and support teams

The shift comes “in response to the evolving nature of guest inquiries,” a Hyatt spokesperson said.

By Jenna Graber • June 23, 2025

ICE preparedness is crucial for hoteliers in 2025

As U.S. Immigration and Customs Enforcement crackdowns spread nationwide, hotels should prioritize tools and training to create a safe environment for workers and guests alike.

By Nikki Marín Baena • June 16, 2025

Using tech to close the guest experience gap

Four ways hotels can help provide frictionless, personalized encounters guests crave.

June 16, 2025

How will hotel F&B fare against tariffs? CEOs weigh in.

Food and beverage costs are slated to increase as dining and bar patron levels drop, experts, including the head of the National Restaurant Association, share.

By Jenna Graber • June 11, 2025

How tariffs, deportations are worsening the hotel labor gap

Hotels are heading into the busy summer months critically understaffed, but there is still time to navigate around ongoing labor challenges.

By John Dorer • June 10, 2025

SiteMinder addresses channel optimization challenges for hoteliers

SiteMinder’s Channels Plus fulfills a pressing need facing hotelier's globally around channel optimization.

By Dean Elphick • May 19, 2025

Remington Hospitality names Ben Perelmuter CEO

The 30-year hospitality industry veteran will take over the hotel management company in early June, succeeding Sloan Dean.

By Jenna Graber • May 16, 2025

4 ways AI can improve hotel security

Technology is bridging gaps in traditional security systems, giving hoteliers more time to focus on their guests.

By Herman DeBoard • May 12, 2025

Extended Stay America, Grubhub partner for guest food delivery

The partnership is the latest between a hotel company and a delivery provider as growing numbers of extended stay brands tap apps for in-room dining.

By Noelle Mateer • May 9, 2025

Wynn Resorts halts $375M in CapEx, citing tariffs

The resort operator delayed its Encore Tower remodel amid ongoing economic uncertainty, but CEO Craig Billings says other areas of the business have not been impacted.

By Jenna Graber • May 7, 2025

Hotel Equities, Springboard Hospitality merge

The combination creates a 300-plus hotel portfolio spanning urban, resort and outdoor destinations in the U.S., Canada, the Caribbean and Latin America.

By Noelle Mateer • May 7, 2025

4 surprising ways to supercharge revenue using an amenity you already have in every room

Unlock new revenue streams, cut costs and enhance guest experience with entertainment technology that works with your existing infrastructure.

April 14, 2025

How to prepare for an ICE raid at your hotel

Hotel owners and managers should know their rights, obligations and best practices as immigration enforcement ramps up across the U.S., per Mandelbaum Barrett PC attorneys. 

By Damian Conforti, Brent Pohlman and Frank Custode • April 7, 2025

Make the most of your amenities with day passes

As summer planning gets underway, upscale hotels, resorts, and their guests are looking at options.

March 31, 2025

Following wildfires, LA hotels grapple with ‘significant financial burdens’

Local hotel owners are up against several challenges — including the rising costs of labor and insurance — in the wake of the January disaster.

By Jenna Graber • March 26, 2025

Crescent Hotels & Resorts names Elie Khoury chief operating officer

The 30-year hospitality operations veteran joins the Virginia-based management company from Preston Hollow Community Capital, where he managed hotel assets.

By Noelle Mateer • March 20, 2025