How hotels can attract and retain loyalty members

Choice Hotels’ Nandika Suri shared why experiences are important to today’s travelers and how brand partnerships can enhance a loyalty program’s value.

By Jenna Graber • June 23, 2025

Hyatt completes $2.6B acquisition of Playa Hotels & Resorts

The deal expands Hyatt’s all-inclusive portfolio by 15 resorts spanning Mexico, the Dominican Republic and Jamaica.

By Jenna Graber • June 18, 2025

FTC grants antitrust approval for Marriott-CitizenM acquisition

The decision moves forward the $355 million lifestyle tie-up, which will bring CitizenM’s global portfolio of hotels under Marriott’s system.

By Jenna Graber • June 18, 2025

International tourism slump hits Western US mountain destinations

International bookings declined across the region last month, per new data from DestiMetrics, and July and August are “clearly underperforming.”

By Jenna Graber • June 18, 2025

Loyalty lessons learned: Retiring hotel exec looks back on 40 years

My Place Hotels VP of Brand Loyalty Irene Roberts shares how hotel loyalty programs and guest preferences evolved during her career and forecasts impactful trends in the space.

By Jenna Graber • June 16, 2025

Hilton names Christian Charnaux chief development officer

Charnaux rejoins the hotel company after a seven-year stint as Inspire Brands’ chief growth officer.

By Noelle Mateer • June 13, 2025

Top takeaways from 2025’s NYC hospitality investment conferences

Hotel leaders and CEOs talked economics, brands, development and more at last week’s NYU International Hospitality Investment Forum and the Boutique Hotel Investment Conference.

By Noelle Mateer • June 12, 2025

Sunstone offloads New Orleans Hilton for $47M

The real estate investment trust still has a JW Marriott hotel operating in the market, which benefits from robust tourism, per CEO Bryan Giglia.

By Jenna Graber • June 11, 2025

How will hotel F&B fare against tariffs? CEOs weigh in.

Food and beverage costs are slated to increase as dining and bar patron levels drop, experts, including the head of the National Restaurant Association, share.

By Jenna Graber • June 11, 2025

How tariffs, deportations are worsening the hotel labor gap

Hotels are heading into the busy summer months critically understaffed, but there is still time to navigate around ongoing labor challenges.

By John Dorer • June 10, 2025

‘How freaked out should we be?’: Taking the pulse of the hotel industry

At NYU’s hospitality investment forum, analysts and experts cited concerns about room demand and consumer sentiment, but still believed the travel industry is in a good position to weather uncertain months ahead.

By Noelle Mateer • June 10, 2025

Hotel leaders talk value — and challenges — of proliferating brands

At the NYU International Hospitality Investment Forum, executives and CEOs from Hyatt, G6 Hospitality, Hilton and more shared thoughts on how brands can drive growth, not confusion.

By Noelle Mateer • June 4, 2025

Travel sector ‘walks a tight rope’ as US hotel growth outlook downgraded: report

CoStar and Tourism Economics lowered their 2025 and 2026 growth projections for RevPAR and other metrics, citing elevated macroeconomic concerns.

By Jenna Graber • June 3, 2025

Hotel CEOs on the ‘human need’ for travel in the face of uncertainty

CEOs of Wyndham, Accor, Hilton, Hyatt, IHG and Marriott shared hospitality’s top growth opportunities at the NYU International Hospitality Investment Forum.

By Noelle Mateer • June 3, 2025

Noble Investment Group acquires 16 WoodSpring Suites hotels

The Atlanta-based real estate firm is no stranger to the Choice Hotels brand, having previously snapped up a multiproperty portfolio of its extended stay hotels in 2023. 

By Noelle Mateer • May 30, 2025

Hyatt launches upscale collection brand Unscripted by Hyatt

Part of Hyatt’s Essentials portfolio, the new launch is intended to bolster rooms growth for Hyatt, which is in talks with 40 hotels globally to join the flag.

By Jenna Graber • May 30, 2025

Former Vail Resorts CEO returns after skier dip, guidance downgrade

Rob Katz succeeds Kirsten Lynch, who stepped down after the 2024-2025 ski season, which saw fewer-than-expected lift ticket guests.

By Jenna Graber • May 29, 2025

Park Hotels & Resorts sells Hyatt Centric Fisherman’s Wharf for $80M

The 316-room property was sold to an undisclosed buyer as part of Park’s strategy to offload “non-core” hotel assets.

By Noelle Mateer • May 28, 2025

Marriott launches collection brand in bid to boost global presence

Series by Marriott will bring regional independent brands in the midscale and upscale segments under the Marriott system, including in the U.S., where owner talks are underway.

By Jenna Graber • May 22, 2025

Wyndham lures loyalty members with entertainment, sports — and Applebee’s

In its latest loyalty play, the hotel company inked a partnership with the restaurant chain and unveiled new Wyndham Rewards perks centered on concerts and sporting events.

By Jenna Graber • May 22, 2025

Top meetings hotels and destinations in North America: Cvent

Three Nashville, Tennessee, hotels led other U.S. properties in the category, while Orlando, Florida, was named the overall best market for meetings in the tech provider’s annual ranking.

By Jenna Graber • May 21, 2025

JW Marriott Phoenix Desert Ridge sells for $865M

Ryman Hospitality Properties has entered into a definitive agreement with seller Trinity Investments to acquire what the companies claim is the largest resort in the metro area.

By Jenna Graber • May 20, 2025

First Hospitality opens up investment arm, targets $400M for hotel acquisitions

The firm launched First Investors GP Fund, a dedicated hotel real estate investment platform that will target six to 10 hotels in growth markets.

By Noelle Mateer • May 19, 2025

Hotels’ Q1 earnings: Tariff fears, RevPAR downgrades and more

Most hotel players saw increased RevPAR in the quarter, but outlooks for the remainder of the year are hazy amid ongoing economic uncertainty.

By Jenna Graber • May 19, 2025

Remington Hospitality names Ben Perelmuter CEO

The 30-year hospitality industry veteran will take over the hotel management company in early June, succeeding Sloan Dean.

By Jenna Graber • May 16, 2025