US hotel industry growth slows in Q2: CBRE

Declining occupancy and slowing RevPAR growth signal the normalization of hotel performance.

By Michele Laufik • Aug. 7, 2023

‘Every single pain point will be removed’: McKinsey experts on the hotel of the future

Hotels will use data to offer customized guest experiences, while hotel companies will pursue sustainability goals and talent retention.

By Noelle Mateer • Aug. 1, 2023

Wyndham CIO on how mobile tipping can boost guest, employee satisfaction

In addition to expanding its partnership with Béné, which provides personalized QR codes for tipping housekeepers, the hotel company is exploring an enterprise solution with Canary Technologies.

By Jenna Walters • July 17, 2023

US hotel room rate growth expected to slow in H2 2023

Typically strong vacation destinations like Florida are in the bottom for price growth across the year.

By Michele Laufik • July 13, 2023

Google wins over generative AI for trip planning: survey

Tools such as ChatGPT need to earn travelers’ trust before reliance on search engines wanes.

By Michele Laufik • July 5, 2023

Hotel leaders on leisure, business demand trends

Executives from IHG, RLJ Lodging Trust and Sonesta discussed travel demand trends at AHLA and Hotel Management’s inaugural Hospitality Show.

By Jenna Walters • June 29, 2023

How hotels are embracing the “sleep tourism” trend

Hotels are offering everything from smart mattresses to doctor consultations to attract wellness-oriented guests.

By Noelle Mateer • June 22, 2023

Business, group travel to lead hotel demand growth in 2023: report

STR and Tourism Economics increased ADR and RevPAR predictions for their updated 2023 U.S. hotel forecast, but they also noted shifting macroeconomic conditions could pose a threat to hotels.

By Jenna Walters • June 12, 2023

Hotel occupancy, ADR growth expected to slow: PwC

After a strong start to the year, PwC predicts uncertain macroeconomic conditions will slow travel demand and, in turn, impact hotel performance for the remainder of 2023.

By Jenna Walters • May 30, 2023

Corporate travel returning at slower pace than leisure: Deloitte

While business trip volume is up, corporate travel managers face higher hotel prices, tougher supplier negotiations and sustainability mandates.

By Michele Laufik • May 26, 2023

US hotel industry supports 8.3M jobs: AHLA

Though total business sales supported by hotels surpassed pre-pandemic levels last year, hotels are still recouping lost jobs.

By Michele Laufik • May 22, 2023

Travelers want to cut accommodation costs — but will pay more for flexibility

According to a Morning Consult report, travelers are booking farther in advance and opting for vacation rentals to save money. However, they'll swing for hotels that offer free cancellations.

By Jenna Walters • May 15, 2023

Travel is a top spending category for U.S. consumers: McKinsey

Despite some economic uncertainty, consumers continue to prioritize travel and are willing to spend more to do so.

By Michele Laufik • May 4, 2023

American Express Q1 earnings show bump in travel spending

Travel and entertainment​ ​spending in the first quarter of 2023 increased 39​%​ year over year​.

By Michele Laufik • April 24, 2023

Guest satisfaction up at hotels: report

Hyatt saw the biggest gain in customer satisfaction, while guests rated hotel amenities and food service higher than in years past, according to an American Customer Satisfaction Index report.

By Jenna Walters • April 24, 2023

Travelers want, but don’t always trust, sustainable practices at hotels

As travelers become more environmentally conscious, they are holding hospitality organizations to a higher standard of communication and action.

By Jenna Walters • April 20, 2023

Expedia Group launches ‘shoppable’ platform with inspirational travel content

The GoUSA streaming hub “bridges the gap in travel marketing between the growing influence of streamed movies and TV on tourism and travel bookings,” according to the company.

By Michele Laufik • April 20, 2023

US travelers prioritizing hotel location over amenities: Deloitte

The Global State of the Consumer Tracker survey also finds people are putting travel ahead of other discretionary spending as they enter the summer months.

By Michele Laufik • April 14, 2023

Humboldt Social’s Scotia Lodge to offer ketamine-assisted therapy retreats

As consumers prioritize wellness, the California boutique hotel is introducing treatments aimed at addressing trauma and depression.

By Jenna Walters • April 14, 2023

Under Canvas’ Ulum hotel brand opens first outdoor resort in Utah

The hotel offers suite tents and nature-based experiences, including white water rafting and hiking, aimed at accommodating a growing number of travelers wanting to connect with the outdoors.

By Jenna Walters • April 11, 2023

Traveler interest in hotel stays up from 2022: report

Though the number of U.S. adults planning vacations has dipped slightly, those who are traveling are likely to stay in hotels, according to MMGY Travel Intelligence.

By Michele Laufik • April 7, 2023

Google adds swipe function to mobile hotel browsing

The update allows travelers to easily see inside and around a property ahead of booking.

By Jill Menze • April 4, 2023

5 trends shaping hotel strategies in 2023

As hotels return to levels of business not seen since 2019, they are finding a new world of hospitality with rapid developments in technology, sustainability, business travel and more.

By Mike Dunphy • April 3, 2023

NYC office, hotel sectors show signs of life

“New York is back,” but in a way that differs from its pre-pandemic level, a presenter at this week’s New York Build conference said.

By Sebastian Obando • March 10, 2023