Consumer Trends: Page 3
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Total solar eclipse drives hotel RevPAR gains across US
Hotels in larger urban areas along the path of totality from Texas to Maine saw higher performance boosts from the April 8 event, with Indianapolis seeing the greatest impact.
By Jenna Walters • April 23, 2024 -
Customer satisfaction with lodging is back to pre-pandemic levels: report
Hilton brands, in particular, came out on top in this year’s American Customer Satisfaction Index Travel Study.
By Noelle Mateer • April 23, 2024 -
Hilton Grand Vacations, Great Wolf Lodge partner on guest benefits
Guests will be able to book Great Wolf Lodge stays with HGV club points, as the vacation ownership company courts experiential and family travelers.
By Noelle Mateer • April 18, 2024 -
Under Canvas expands to California as glamping market heats up
The upscale outdoor hospitality company will open an 80-acre camp near Yosemite National Park in 2025.
By Noelle Mateer • April 12, 2024 -
St. Louis led US for year-over-year events volume growth in March
The market saw 24.3% growth in events volume last month bolstered by sports and national association happenings, outpacing major cities like Las Vegas and Seattle, according to Knowland.
By Jenna Walters • April 9, 2024 -
Travel and tourism to make record global economic contribution in 2024
The sector will contribute $11.1 trillion to the global economy this year, though the U.S. will lag behind other tourism markets, the World Travel & Tourism Council forecasted.
By Jenna Walters • April 8, 2024 -
Younger travelers, AI and sustainability to shape future of travel: Deloitte
Hotels are already working to court eco-conscious travelers, but demographic shifts and the rise of AI-powered booking may lead the industry to rethink loyalty and personalization.
By Noelle Mateer • April 4, 2024 -
Hospitality experts talk ‘glamping’ trend impact on hotels
Leaders from global design firm HKS shared what’s driving increased demand for outdoor-centric accommodations and what hotels need to know about the growing travel trend.
By Jenna Walters • March 29, 2024 -
Child-centered lifestyle brand Hotel Bambinee launches
With amenities for kids and a modern, stylish design for adults, the new brand aims to “deliver an experience that celebrates families” — something other lifestyle hotels don’t typically prioritize.
By Jenna Walters • March 27, 2024 -
US hotel RevPAR will grow 3% in 2024: CBRE
The recovery of international travel, plus heightened group and meetings business, will fuel U.S. hotel performance, particularly in urban markets.
By Noelle Mateer • March 25, 2024 -
Hilton debuts Sleep Retreats amid growing demand for wellness-focused travel
The retreat series will launch at a Waldorf Astoria resort in Hawaii and could expand to other markets as sleep tourism gains popularity, Hilton said.
By Noelle Mateer • March 19, 2024 -
Hotel bookings out of this world ahead of total solar eclipse
Increased bookings at hotels along the April eclipse’s path are forecasted to drive revenue and occupancy gains, particularly in large markets like Dallas.
By Jenna Walters • March 18, 2024 -
Why college towns are attractive to hoteliers
Hilton, which acquired Graduate Hotels, isn’t the only hotel group betting on college towns. Experts share the unique appeal — and challenges — of the markets.
By Noelle Mateer • March 15, 2024 -
Leisure travel intent remains strong despite consumer spending concerns: Deloitte
The financial services company found that consumers’ spending intentions have stayed solid for leisure travel, though travelers may make trade-offs to keep trips affordable.
By Noelle Mateer • Feb. 28, 2024 -
Hotel trends that drove Q4 revenue, portfolio growth
Despite a still-challenged lending environment and economic uncertainty, hotel operators focused on conversions and the booming midscale and luxury segments to fuel growth.
By Jenna Walters • Feb. 26, 2024 -
After historic highs in 2023, NYC RevPAR will continue to grow: JLL
The city’s hotels could gain up to $380 million in revenue this year following Local Law 18’s crackdown on short-term rentals.
By Michele Laufik • Feb. 22, 2024 -
Las Vegas hotels see record-breaking ADR from Super Bowl LVIII: CoStar
With hotel rates far higher than originally predicted, the city surpassed Miami’s 2020 record Super Bowl weekend ADR by 33%.
By Jenna Walters • Feb. 20, 2024 -
Q4 hotel RevPAR declined by 1.9%: CBRE
Demand for alternative lodging and outbound international travel contributed to the decline, though inbound travel is expected to boost hotel occupancies in 2024.
By Michele Laufik • Feb. 20, 2024 -
Opinion
4 ways hoteliers can optimize loyalty
Hotel loyalty programs are not just a tool for customer retention — they are a strategic asset that can significantly contribute to RevPAR.
By Mo Chaar • Feb. 12, 2024 -
My Place Hotels of America taps Grubhub for food delivery
The hotel franchisor aims to enhance the guest experience through the partnership, as hotel dining becomes increasingly digital.
By Jenna Walters • Feb. 12, 2024 -
Nearly three-fourths of Americans will maintain or increase hotel stays in 2024: AHLA
Inflation, however, is preventing the hotel industry from reaching its full potential, according to President and CEO Chip Rogers.
By Noelle Mateer • Feb. 12, 2024 -
Record ADR predicted for Las Vegas hotels over Super Bowl LVIII weekend
Hotel performance in the city from Friday through Sunday will significantly outpace last year’s gameday weekend in Phoenix, STR forecasts.
By Jenna Walters • Feb. 8, 2024 -
Hilton expands on-property messaging in bid to enhance guest experience
The company’s mobile messaging platform will be available across its entire portfolio by the end of 2024 to “support the growing need for frictionless travel.”
By Jenna Walters • Jan. 31, 2024 -
Hotel industry forecast 2024: development, F&B, technology and more
Leaders in the hospitality industry shared with Hotel Dive what trends will drive progress at hotels this year, impacting everything from on-site amenities to hotel workforce management.
By Noelle Mateer • Jan. 30, 2024 -
Travelers to prioritize experiences over hotel class in 2024: Deloitte
Travel spending will persist this year, but consumers will focus more on the destination and experiences over hotel class or upgrades, according to a new study.
By Jenna Walters • Jan. 26, 2024