Finding staff in the hospitality industry can feel like playing a high-stakes game of hide-and-seek. You know workers are out there but finding them when you need them most can be a scramble. You’re not alone.
Staffing shortages continue to challenge the hospitality industry, with over three-quarters of hotels struggling to find enough workers. Temporary staffing plays a critical role in keeping operations running smoothly, but managing workforce needs efficiently can be complex. The right tools can make all the difference – enter staffing apps.
Staffing apps help businesses connect with qualified workers faster and more efficiently—whether they’re filling last-minute gaps or planning ahead.
Here’s how staffing apps simplify temporary staffing for the hospitality industry:
1. Streamline recruiting and onboarding.
Finding qualified workers can be a painful process for many hospitality companies, and the cost of turnover and hiring new staff can be significant. In fact, Gallup estimates that replacing a frontline employee costs 40% of their salary. Add in the time-to-hire, it could be weeks and thousands of dollars before the right person joins your team.
This is where staffing apps come into play. Data shows that 72% of today’s job seekers apply for jobs using their smartphone, making it essential for businesses to connect with them on their preferred platform.
Kristy Willis, President of PeopleReady, a leading on-demand staffing company with a top-rated app, JobStack, shares her perspective on the convenience of staffing apps:
“In today’s fast-paced world, we rely on our smartphones for everything from grocery deliveries to takeout because they offer unparalleled flexibility, convenience and speed,” says Willis. “Temporary work should be no different. With JobStack, we empower job seekers to seamlessly sign up, search for jobs and accept shifts on the go. This aligns with our mission to connect people and work, wherever they happen to be.”
2. Staff many positions and across multiple locations
Hospitality is an industry of constant change – seasonal fluctuations, large events and unexpected staff shortages all require a workforce that can scale efficiently. Traditional in-house methods often struggle to keep up, leading to overworked teams during peak times and unnecessary overhead during slower periods.
Finding a staffing partner with the right technology, like a staffing app, allows hospitality organizations to tap into a wide pool of temporary workers on-the-go, ensuring flexibility to meet short-term demand without a long-term commitment. In fact, HR leaders cited HR technology as their top investment priority, according to a survey by Gartner. Nearly half (48%) of those who responded to the survey planned to increase their HR technology budgets last year.
3. Find qualified workers quickly.
In hospitality, last-minute staffing gaps can directly impact operations, guest satisfaction and a business’s bottom line. Whether a conference is coming to town (along with thousands of guests) or a few of your team members are out sick, finding qualified, ready-to-work staff when you need them is crucial.
Staffing apps make this process seamless by matching businesses with pre-qualified local workers who can accept shifts at a moment’s notice. Instead of scrambling to find last-minute replacements, businesses can fill open roles quickly while maintaining service quality and ensuring operations run smoothly – no matter what comes their way.
4. Simplify workforce regulations and compliance.
Yes, even an app can help mitigate risk for your business – but it matters which one you choose. When vetting temporary staffing partners and their technology, check that they require their workers to complete a Form I-9 – which confirms an employee’s eligibility to work in the United States. For example, all workers in the JobStack app are part of PeopleReady’s network of W-2 workers and have completed a Form I-9. Plus, PeopleReady provides an extra layer of screening by requiring workers to have their employment eligibility verified through E-Verify.
With the right staffing partner on hand, businesses can staff quickly and confidently without worrying about compliance or time-consuming employment paperwork.
Focus on service, not staffing struggles
By working with the right staffing partner with the latest technology, hospitality businesses can scale efficiently, access pre-qualified workers and easily navigate complex workforce regulations.
PeopleReady’s top-rated JobStack app has all-new features to ensure staffing success for its customers — like ReadyMatch™ technology, which instantly identifies best-matched workers for hospitality companies’ job requirements. More than an app, PeopleReady also has hundreds of branches and local teams across all 50 states ready to provide customers with personalized support.
Ready to experience staffing on the go? Learn more about PeopleReady’s JobStack app or submit a staffing request today!