In 2024, the hospitality industry saw shifting traveler demand and guest preferences, a continuing labor shortage and emerging technology, among other things, impact day-to-day hotel operations.
Throughout the year, leaders from across the industry shared with Hotel Dive advice for hotels navigating the evolving industry landscape, including how to best optimize loyalty, implement eco-friendly procedures and cater to the modern luxury traveler. Several pros also gave tips on how to attract and retain workers and shared best practices to personalize the guest experience.
Below is a roundup of 12 opinion stories published throughout 2024, detailing must-know information for hotels to consider as they enter the new year.
