The Latest
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Choice Hotels CMO talks travel ‘maximizing’ in new global ad campaign
Actor Keegan-Michael Key returns for this year’s marketing push, which focuses on guest prioritization of experiences and aims to build brand loyalty, Noha Abdalla shares.
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Wyndham-Reside collab expands with Washington, DC, openings
With the apartment-style hotels, the hospitality partners grow in the upscale extended stay category, targeting “premier urban destinations” across the U.S.
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Where is hotel development headed in 2025? 6 industry execs weigh in.
Chief development officers and brand leaders from Marriott, Hilton, Choice Hotels and more share what trends will drive project starts, pipeline gains and portfolio growth this year.
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Opinion
How immersive brand identities power hotel design
Branded environments will be even more critical in 2025, as travelers seek unique, one-of-a-kind moments.
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Ace Hotels names Chris Penn CEO
The boutique hotel group also named a chief operating officer and chief brand officer in a bid to strengthen its leadership as it expands internationally.
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How hotels are responding to the Los Angeles wildfires
As hotels provide shelter for evacuees, the wildfires spreading across California could impact their business for months to come.
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My Place opens extended stay hotel amid nationwide expansion
With the Missouri opening, the brand has nearly 80 hotels operating across the country and another 120 in the pipeline.
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Top advice for hospitality industry leaders in 2025
Execs across the hotel sector share tips on how to optimize loyalty, cater to changing traveler demand, attract and retain workers, and more.
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Hyatt to pay $2.25M to settle ‘Housekeepers’ Bill of Rights’ lawsuit
The suit, filed by workers at Hyatt Regency Long Beach, was the first of its kind under one of several city-level regulations intended to improve working conditions for hotel housekeepers.
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Marriott expands luxury W brand to Ohio with hotel, residences
The $218 million project will take shape in downtown Cleveland as Marriott grows its W Hotels portfolio to new markets nationwide.
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KSL Resorts rebrands to Peregrine Hospitality
The move is intended to allow the hotel management firm to expand its platform as it grows across all hospitality asset classes, CEO Greg Kennealey said.
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Coury Hospitality appoints COO to president
Andrew Casperson will head the Dallas-based hospitality management company, driving its strategic growth in the lifestyle hotel segment.
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Deep Dive
6 hospitality industry trends to watch in 2025
Hotels will cater to multigenerational families, large groups, tech-savvy wellness travelers and cultural explorers as hotel investment and renovations ramp up.
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Choice Hotels forges ahead in upscale with Radisson upgrades
The hotel company unveiled new logos for three Radisson brands and teased the food and beverage and amenity enhancements slated for the year ahead.
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Hilton’s Curio Collection debuts in San Francisco
The 236-room Timbri Hotel San Francisco is part of Hilton’s ongoing push in lifestyle and conversion hotels.
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6 emerging hotel tech solutions that impacted hospitality in H2 2024
From robotic massages to odor-fighting air filters, these innovations are leading a new wave of hotel technology trends.
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Marriott’s Westin unveils revamped hotel in Sacramento, California
The Westin Sacramento Riverfront Hotel & Spa offers redesigned guest rooms and wellness-focused amenities following a multimillion-dollar renovation.
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Travel loyalty program usage has stagnated since 2021: report
Hotel loyalty programs, specifically, are worse at drawing repeat guests than airline loyalty programs, according to Morning Consult.
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Nobu Hotel Caesars New Orleans opens at Harrah’s redevelopment
The Nobu hotel at Caesars’ $435 million resort and casino project marks the pair’s third collab and debuts amid Caesars’ nationwide expansion.
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Q&A
HQ Hotels president talks SBE’s ‘smart lifestyle’ brand
Mike Metcalf shares how HQ Hotels is thinking about loyalty, marketing and guest experiences as the Wyndham-partnered brand plots openings for 2025 and beyond.
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The top hospitality leadership appointments of Q4 2024
Rosen Hotels and AHLA appointed new CEOs, while MGM Resorts and BWH Hotels made leadership changes on the development and tech fronts.
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Lark Hotels, Life House joint venture combines portfolios, teams
The combination creates a new lifestyle hospitality entity that aims to be a “leader in the independent and boutique hotel management market,” per Life House CEO Marc Ghobriel.
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Caesars opens Virginia casino resort
The resort operator hopes tailwinds from the opening, as well as its New Orleans development, will offset its recent revenue declines.
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Hotel Tech-in: The water filtration system reducing plastic waste
The L7 Chicago by Lotte hotel fitted each guest room sink with a water filtration system to meet guest demand for wellness-focused and sustainable offerings.
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The top 12 hotel industry CEO appointments of 2024
Aimbridge Hospitality, the American Hotel & Lodging Association and Auberge Resorts are among the hospitality companies that tapped new leaders this year.